Terms of Service

Last updated: October 2, 2026

1. Acceptance of Terms

By accessing or using the VeriPrompt AI Gateway & Agentic Platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

VeriPrompt provides an AI gateway platform that enables intelligent prompt routing, agentic workflow execution, API key management for multiple AI providers, and analytics for enterprise usage. The Service includes web interfaces, APIs, and related documentation.

3. User Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or its infrastructure
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Use the Service to transmit harmful, offensive, or illegal content
  • Circumvent rate limits, usage quotas, or security measures

5. API Keys and Third-Party Providers

The Service may route requests to third-party AI providers. You are responsible for complying with the terms of service of any third-party providers whose services you access through VeriPrompt. API keys provided by you (BYOK) remain your property and responsibility.

6. Data and Privacy

Our Privacy Policy explains how we process personal data. Accepting these Terms does not constitute consent to optional processing, such as marketing.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by VeriPrompt and are protected by international copyright, trademark, and other intellectual property laws. Content generated through the Service using your prompts remains your property.

8. Limitation of Liability

To the maximum extent permitted by law, VeriPrompt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from your use of the Service. The Service is provided "as is" without warranties of any kind.

9. Termination

We may terminate or suspend your account at any time for violations of these Terms. Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time by contacting support. Section 13 governs what happens to your data after your subscription ends.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions.

11. Promotional Mini-Games and Vouchers

Our public mini-games can be played without a VeriPrompt account. Pacman currently offers no voucher; playing it is the reward. When the Slots voucher campaign is open, participation is free and requires no purchase. It is intended for business participants aged 18 or over. Only one voucher may be claimed per person.

Slots asks one multiple-choice AI question after every three unsuccessful spins before the next set of up to three spins. Every answer unlocks play; the correct answer and background are shown. After ten starts within a twelve-hour period, play pauses for twelve hours. These limits use a privacy-protected value derived from the network address, so people on a shared connection may share a limit. The first two completed spins of a sequence cannot win; later spins are chance-based and subject to the campaign's daily prize limit. Reloading starts a new sequence. Pacman asks a question after three failed full runs; it currently awards no voucher.

A winner must claim the voucher within 15 minutes of the winning spin, using their own name and email address. We email a unique, one-use code to that address. A free VeriPrompt account is required to redeem it, and the account email must match the claim email. The code expires; its expiry and the benefit it grants must be stated in the campaign information before participation. These platform Terms apply to the account and any service unlocked by the code.

Before a voucher campaign opens, we will publish its specific benefit, expiry, availability period, win chance, and prize limit with the game. Automated, duplicate, fraudulent, or otherwise ineligible claims may be rejected. See our Privacy Policy for how game and claim data is used before account registration.

12. Shield Surrogates and Restoration

12.1 How surrogates work. When Shield protects content, it replaces sensitive values (such as names, email addresses, numbers and keys) with stand-in values ("Surrogates") before the content leaves VeriPrompt. The link between each original value and its Surrogate ("Mapping Data") is stored only by VeriPrompt, in encrypted form. Content that contains Surrogates can be turned back into the original values only with the Mapping Data. This applies wherever that content is stored, including in AI provider libraries, projects, chats and artifacts.

12.2 Restoring content is your responsibility. Restoring the original values in any content is solely your responsibility. VeriPrompt provides the Mapping Data (12.4) and, while they are available, self-service restore tools. We are not obliged to, and will not:

  • search for, collect or identify any copy of content that contains Surrogates, wherever it is stored;
  • restore, replace or correct content in any system outside the VeriPrompt platform, including AI provider libraries, projects, chats and artifacts, file storage, email, devices, backups and third-party applications;
  • restore content that has been copied, moved, converted or edited after it left VeriPrompt;
  • access, manage or clean up your AI provider accounts or libraries. VeriPrompt has no access to them; you manage them under your own agreement with the AI provider.

12.3 Restore tools are provided as is. Restore and bulk restore features are self-service conveniences. AI models may change, shorten or drop Surrogates, so we do not guarantee that every Surrogate in returned content is recognised or restored. You must check restored content before relying on it.

12.4 Mapping Data on request. While your Mapping Data exists (see section 13), your company administrator may request an export of it in a machine-readable format. Providing that export is the full extent of our restoration support.

12.5 Expiry. Mapping Data expires under the retention settings chosen by your company administrator. Once Mapping Data has expired or been deleted, nobody, including VeriPrompt, can restore the original values behind the affected Surrogates.

13. End of Subscription: Suspension, Archive and Return

13.1 Suspension (quick return). When your subscription ends, your company account is suspended for six (6) months. During suspension your users cannot use the Service, and we keep your account data, settings and Mapping Data unchanged. If you subscribe again within these six months, we reactivate your account as it was.

13.2 Archive (late return). After the six-month suspension, we convert your account data and Mapping Data into an encrypted archive and keep it for a further twelve (12) months, that is, until eighteen (18) months after your subscription ended. The archive is encrypted with a restore key that only you hold. You can return within this period by subscribing again and importing the archive with your restore key.

13.3 Your restore key. During offboarding your company administrator must generate the restore key and store it securely, like a password or an API key. We show it once and do not keep a copy; we keep only the information needed to check it. If you lose your restore key, we cannot decrypt the archive. We then cannot restore your account or your Mapping Data, and the original values behind your Surrogates cannot be recovered. This loss is permanent.

13.4 Deletion. Eighteen (18) months after your subscription ends, we permanently delete the archive. You may ask us to delete your data earlier at any time. Deletion cannot be undone.

13.4a Reminders. We send reminders by e-mail to the contact address saved when your company left and to the company contact address: thirty (30) and seven (7) days before your data is archived, and sixty (60), thirty (30) and seven (7) days before the archive is deleted. We delete no earlier than seven (7) days after the final reminder was delivered.

13.5 Before you leave. It is your responsibility to request your Mapping Data (12.4) and to restore any content you want to keep before your Mapping Data expires, is deleted or becomes inaccessible. We are not liable for content that can no longer be restored because Mapping Data has expired, was deleted at your request or under this section, or because the restore key was lost.

13.6 Mandatory law. Nothing in sections 12 and 13 limits liability that cannot be limited under applicable law, including liability for intent and gross negligence, or your rights under data protection law.

14. Contact

For questions about these Terms, please contact us through the information provided on our Impressum page.